That's the question traveler consumer advocate Christopher Elliott is asking readers of his award-winning website. He has declared today as "open-mic Tuesday," and he wants to hear from you. If you've got a gripe or, more productively, a practical suggestion on how to solve a general industry problem that you have identified, drop him an E-note at elliottc@gmail.com, including your full name, occupation and city/state. Besides the opportunity simply to vent, something might come of this, because when Chris Elliott speaks, the travel industry listens.
